AI
January 14, 2025

Why We Still Use People for Note-Taking: Understanding the Human Advantage in Education

Why We Still Use People for Note-Taking: Understanding the Human Advantage in Education

In today’s tech-driven world, AI has transformed countless industries—including education. As an EdTech company, we’re excited by the ways AI can support learning, from our AI-powered Study Assistant to automated transcription. Yet, when it comes to the nuanced world of academic note-taking, we believe human expertise remain indispensable - here’s why.

AI transcript & Abstract Feature In Messenger Pigeon Desktop App


The Complexity of Academic Note-Taking

Academic content presents unique challenges that go beyond just transcribing words. Complex discussions, in-depth analysis, and specialized terminology require understanding context, discerning main points from supporting details, and interpreting underlying meanings. These tasks demand a level of comprehension and adaptability that remains difficult for AI alone to achieve.

The Limitations of AI in Academic Note-Taking

While AI can efficiently process and summarize information, it often struggles with the complexities of academic discourse. Some common challenges include:

  • Understanding context: AI may misinterpret nuances, sarcasm, or cultural references.
  • Identifying key points: Distinguishing essential information from tangent details can be challenging for AI.
  • Adapting to varying styles: Rapid-fire discussions or lectures with multiple tangents can leave AI tools behind.


The Human Edge: Why People Still Excel at Note-Taking

Human note-takers bring a unique blend of skills that AI cannot quite replicate:

  • Cultural understanding: People can interpret cultural references and subtle cues that AI might miss.
  • Adaptability: Human note-takers can adjust to dynamic conversations, unexpected questions, and shifts in topic.
  • Critical thinking: People can identify underlying themes, analyze arguments, and draw insightful conclusions.
  • Empathy and personalization: Human note-takers can tailor their approach to the unique needs and learning styles of each student.
Sample Set of Human Notes Completed Using Messenger Pigeon


Making AI and Human Note-Taking Work Together

We believe the best learning tools combine human expertise with AI. Our platform, Messenger Pigeon, offers just that. AI-powered features like transcription and our Abstract tool give students quick, concise summaries and highlight key points. Meanwhile, our human note-takers provide a deeper understanding, capturing nuances, cultural context, and complex ideas that AI may miss. By offering both AI-powered and human-generated study tools, we empower students to learn in the way that best fits their needs.

Interested in learning more about the power of human note-takers? Contact us to learn how our approach can benefit your institution.

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