AI
December 3, 2024

Why We Still Use People for Note-Taking: Understanding the Human Advantage in Education

Why We Still Use People for Note-Taking: Understanding the Human Advantage in Education

AI has transformed countless industries—including education. As an EdTech company, we’re excited by the ways AI can support learning, from our AI-powered Study Assistant to automated transcription. Yet, when it comes to the nuanced world of academic note-taking, we believe human expertise remains indispensable - here’s why.

AI transcript & Abstract Feature In Messenger Pigeon Desktop App


The Complexity of Academic Note-Taking

Academic content presents unique challenges that go beyond just transcribing words. Complex discussions, in-depth analysis, and specialized terminology require understanding context, discerning main points from supporting details, and interpreting underlying meanings. These tasks demand a level of comprehension and adaptability that remains difficult for AI alone to achieve.

The Limitations of AI in Academic Note-Taking

While AI can efficiently process and summarize information, it often struggles with the complexities of academic discourse. Some common challenges include:

  • Understanding context: AI may misinterpret nuances, sarcasm, or cultural references.
  • Identifying key points: Distinguishing essential information from tangential details can be challenging for AI.
  • Adapting to varying styles: Rapid-fire discussions or lectures with multiple tangents can leave AI tools behind.


The Human Edge: Why People Still Excel at Note-Taking

Human note-takers bring a unique blend of skills that AI cannot replicate:

  • Cultural understanding: People can interpret cultural references and subtle cues that AI might miss.
  • Adaptability: Human note-takers can adjust to dynamic conversations, unexpected questions, and shifts in topic.
  • Critical thinking: People can identify underlying themes, analyze arguments, and draw insightful conclusions.
  • Empathy and personalization: Human note-takers can tailor their approach to the unique needs and learning styles of each student.
Left: Notes done in Messenger Pigeon by Expert Notetakers. Right: Other providers AI Notes.


Making AI and Human Note-Taking Work Together

Although we never say never when it comes to AI Notes, we believe the best learning tools combine human expertise with AI. Our platform, Messenger Pigeon offers just that. AI-powered features like transcription and our Abstract tool give students quick, concise summaries and highlight key points. Meanwhile, our human note-takers provide a deeper understanding, capturing nuances, cultural context, and complex ideas that AI may miss. By offering both AI-powered and human-generated study tools, we empower students to learn in the way that best fits their needs.

Interested in learning more about the power of human note-takers? Contact us to learn how our approach can benefit your institution.

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