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Accessible learning and events start with real-time support. Using a blend of talented service providers and best in class tech, our live services help ensure that lectures, meetings, and events are accessible to everyone as they happen.

Pricing

Three young women standing in front of a large window using digital devices: one writing on a tablet, one holding a smartphone, and one working on a laptop with stickers.

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Why We Still Use People for Note-Taking: Understanding the Human Advantage in Education

Designed for Consistency and Care

Four diverse people sitting around a wooden table in a bright industrial-style room, working on laptops with books, notebooks, and sticky notes scattered on the table.

Consistent Quality

We are committed to delivering clear, reliable services to support comprehension and revision.

Skilled Service Providers

Our service providers are fully trained and carefully selected to match the subject area they support. Ensuring relevancy and accuracy

Flexible & Convenient

Our services can be delivered in person or remotely, providing support wherever learning takes place.

Real-Time Accessibility

Live captions allow students and attendees to follow spoken content as it happens. Ensuring accessibility and improving engagement.

FAQ

Answers to the questions we get asked most often.

We've been taking providing notes and captions for over 10 years,
here's what we usually get asked.

How does your note-taking service work?

We match you with a professional note taker who has experience in the relevant subject area. They can attend your session in person or remotely, depending on your preference. After the session, your notes are delivered within your chosen turnaround time.

What types of sessions do you cover?

We support a wide range of sessions typically offered in universities, colleges, and professional settings. This includes lectures, seminars, tutorials, training sessions, and meetings.

How do you ensure the accuracy and quality of the notes?

Our note takers are carefully selected based on their subject knowledge and experience. They also receive training and follow clear quality guidelines to ensure the notes are accurate, well structured, and easy to understand.

Do you offer notes in other languages?

Yes, we can provide notes in a range of languages. We recommend booking in advance to ensure availability for your preferred language.

Can note-taking be combined with digital tools like lecture recording or transcription?

Yes. Many students and institutions combine professional note-taking with digital tools to support different learning needs. For example, our app Messenger Pigeon allows students to capture lectures, access transcripts, and receive professional notetaking in one place.

How much does note-taking cost?

Dedicated note-taking support is available from $35 per hour for either in-person or remote sessions.

How do I sign up for the note-taking service?

Simply contact our team with details about your classes or sessions, and we’ll guide you through the process. We’ll help arrange the right support and answer any questions along the way.

How does your live captioning service work?

Our live captioning service combines advanced speech recognition with professional captioners. Captions are generated in real time as speech is detected, while a trained captioner monitors and corrects the transcript to ensure accuracy and clarity.

What types of events can you caption?

We can caption a wide range of events, including lectures, seminars, meetings, conferences, webinars, and special events. We work with you to understand the format and requirements of your event so captions are delivered smoothly and effectively.

How accurate are the captions?

We use best in class speech to text technology. This combined with the expetise of a professional captioner help us maintain a high level of accuracy, even in complex academic or technical discussions.

What equipment or software is required to access the captions?

Captions are delivered through Messenger Pigeon. Users can access captions through the desktop app, mobile app, or web app, making it easy to follow along on their preferred device.

What languages do you support?

Our live captioning service can support multiple languages depending on availability. We recommend contacting us in advance to discuss your language requirements so we can arrange the appropriate support.

How much does live captioning cost?

Live captioning services are available from $70 per hour.

Do you provide CART captioning or AI captioning?

Our live captioning combines AI-powered speech recognition with professional captioners who monitor and correct the transcript in real time. This approach helps deliver highly accurate captions while maintaining the speed and efficiency required for live events.

Can captions be saved or downloaded after the event?

Yes. Captions can be saved and made available after the session, allowing attendees to review the content later. This can be especially helpful for students who want to revisit lectures or meetings for study and reference.

Can live captioning help meet accessibility requirements?

Yes. Live captioning can help organisations support accessibility requirements and create more inclusive learning and event environments. Providing captions allows people who are Deaf or hard of hearing, as well as those who benefit from visual access to speech, to fully participate in lectures, meetings, and events. Captioning is commonly used by institutions to support accessibility standards and inclusive practices.

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