Privacy Policy

• Name
• Email address
• Place of work or study
• Job title or occupation
• Organization or institution
• Postal address
• Telephone number

If you contact us directly, we may receive additional information such as:

• Your name and contact details
• The contents of your message
• Attachments or files you send to us
• Any additional information you choose to provide

If you make a purchase through our Services, payment information such as credit card details is processed by a third-party payment processor on our behalf. Habitat Learn does not store full payment card information.

Device Information

We may collect information about the device and software used to access our Services, including:

• IP address
• Browser type
• Operating system
• Device identifiers

Usage Information

To help improve our Services, we may collect information about how users interact with them, including:

• Pages or content viewed
• Features used
• Dates and times of visits

Cookies and Similar Technologies

We use cookies and similar technologies to operate our website and understand how it is used. For more information, please refer to our Cookie Policy.

Messenger Pigeon allows users to capture and interact with lecture materials.

• Lecture recordings and academic content remain the property of the institution and/or instructor.
• Habitat Learn processes this content only to provide the functionality of the Services.
• Students cannot download or redistribute lecture recordings created within Messenger Pigeon.
• Recordings can only be streamed within the platform for review.

We use the information we collect to:

• Provide, operate, and maintain our Services
• Deliver accessibility and learning support tools such as transcription and study features
• Improve the functionality and performance of our Services
• Process transactions and fulfill orders
• Respond to inquiries and provide customer support
• Send essential service communications and product updates
• Conduct research and analysis to improve our products and services
• Prevent fraud, abuse, or security incidents
• Comply with legal obligations

We do not sell personal information to third parties.

Messenger Pigeon includes AI-powered functionality such as transcription, summaries, and study assistance.

These tools are designed specifically for educational use.

AI services used within Messenger Pigeon operate under zero data retention policies, meaning that user content is processed in real time but is not stored, retained, or used to train AI models.

This ensures that institutional and student data does not become part of any model training pipeline.

Where applicable, AI services used within the platform meet regulatory standards such as HIPAA compliance.

Some institutions use human-delivered services such as note-taking or captioning.

When these services are used:

• Work is performed by trained staff rather than AI systems
• Note takers receive temporary access to the lecture through their Messenger Pigeon account
• Access is removed once the notes have been completed and submitted

Habitat Learn maintains quality assurance processes to ensure service integrity.

We may share information in the following circumstances.

Service Providers

We may share information with trusted vendors and service providers who help us operate our Services, such as hosting providers, payment processors, and analytics services.

These providers are contractually required to protect your information.

Affiliates

We may share information with affiliated entities within the Habitat Learn group for operational purposes.

Legal Requirements

We may disclose information when required to comply with applicable laws, regulations, legal processes, or governmental requests.

Business Transfers

Information may be transferred in connection with a merger, acquisition, restructuring, or sale of assets.

With Your Consent

We may share information when you provide explicit permission for us to do so.

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Data retention within Messenger Pigeon is configurable and institution-driven.

Educational institutions may determine how long lecture recordings and related content are retained within the platform. Students may also archive their own content where permitted.

Our goal is to minimize data storage by default and retain information only as long as necessary to support learning and operational requirements.

We implement technical and organizational safeguards designed to protect personal information.

These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication safeguards
• Monitoring and security practices designed to prevent unauthorized access

While we take reasonable steps to protect information, no system can guarantee absolute security.

Marketing Communications

If you receive marketing communications from us, you may unsubscribe using the link included in those emails.

Even if you opt out of marketing messages, we may still send essential service communications, such as product updates or account notifications.

Third-Party Services

Our Services may contain links to third-party websites or services that are not owned or controlled by Habitat Learn.

We are not responsible for the privacy practices of these third parties, and we encourage users to review their privacy policies.

Children’s Privacy

Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18.

If you believe a child has provided personal information to us, please contact us so we can remove the information.

Users located in jurisdictions such as the European Economic Area may have additional rights under applicable data protection laws, including the right to:

• Access personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Restrict certain types of processing
• Request portability of their data
• Object to certain uses of their data

Requests may be submitted using the contact details below.

We may update this Privacy Policy from time to time.

When we do, the updated version will be posted on this page with a revised “Last Updated” date.

If we make significant changes, we may notify users through the Services or by email.